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Our Services

John & Bill have the experience in the towing industry to help you take your business to the next level using proven policies and prodecdures.

The Towing Consultants specialize in consultation for budding entrepreneurs and seasoned business owners in the towing and automotive industries.

Who Can We Help?

Start-up companies & new business owners looking for an initial business plan, ways to market to the public, and tools to move your company forward. This includes new business and marketing strategies

1.

Established businesses seeking effective policies to steer their company towards a new direction or new marketing outlets

2.

3.

Attorneys in need of expert witnesses with proper credentials to testify in court cases or assistance with other legal matters. 

4.

Municipality officals needing to find solutions for towing-related issues facing their particular town or district

We understand both the joys and complications of being a towing or automotive business owner, and we have the strategies and tools to help you overcome any and all issues.

Start-up companies & new business owners looking for an initial business plan, ways to market to the public, and tools to move your company forward. This includes new business and marketing strategies

1.

Established businesses seeking effective policies to steer their company towards a new direction or new marketing outlets

2.

3.

Attorneys in need of expert witnesses with proper credentials to testify in court cases or assistance with other legal matters. 

4.

Municipality officals needing to find solutions for towing-related issues facing their particular town or district

We understand both the joys and complications of being a towing or automotive business owner, and we have the strategies and tools to help you overcome any and all issues.

Ask Yourself These Questions...

​

  • Are you frustrated by competitors who provide poor service yet have many customers?
     

  • As a business owner, are you running yourself "into the ground" without seeing the payoff in your pocket?
     

  • Are you wondering how to "fit it all in" but decrease your stress level?
     

  • Do you find it exceptionally difficult to attract new business?
     

  • Have you been putting off writing official company policies due to time constraints?
     

  • Do you believe your company doesn't need official, documented polices?
     

  • Are you unsure as to what policies and procedures actually WORK, and ones that your business needs?
     

  • Are you struggling to find and keep quality employees?
     

  • Are you curious as to how to properly and effectively motivate and encourage your drivers and dispatchers?
     

  • Do you know how to give effective and constructive performance reviews? Or know why they are so important?
     

  • Do you know the secrets to improving your time management that would give you more credibility among your peers, employees, and customers?
     

  • Are you in need of a web presence? Do you know where to begin to develop one?
     

  • Are you present on social media? Do you know what outlets are most effective and which ones to nix?

The Towing Consultants can help you with ALL of these struggles and more!

Our Specialties

  • Towing company operations
     

  • Human resources
     

  • Employee coaching & training
     

  • Customer service etiquitte
     

  • Increasing productiving
     

  • Web development & optimization

  • ​Time management
     

  • Efficient marketing strategies
     

  • Start-Up business plans
     

  • How to find paying customers
     

  • Maximizing insurability
     

  • Expert witness testimony training
     

  • Developing company policies & documented procedures

  • Growth of established companies
     

  • Developing marketing programs
     

  • Practical solutions for large issues
     

  • Improving credibility
     

  • Motivating drivers & dispatchers

Consulting

Consulting

Are you struggling to get and keep more business?

Are you finding it difficult to attract and keep great employees?

The Tow Consultants can help you with all of these challenges and more! John and Bill can give you the tools and knowledge to get your start-up towing business off the ground and running towards success. They will also assist you with growing your established business to the next level of profitability! With the important, business-changing policies and procedures that Bill and John have written themselves and have been proven immensely effective, your towing business will be taken to new heights!

Marketing

Marketing

Are you unsure of which marketing tools will benefit your business?

Are you lacking a presence online? Is your website out-of-date?

These questions and more will be addressed when you call the Towing Consultants! In today's day-and-age, a strong marketing plan is pertinent to all businesses. We are involved in a highly competitive industry and having a solid presence within your community will help grow your business. Being active on social media is key to your internet marketing, and having a modern website and business brand will attract more people to your towing business. John and Bill have spent many years refining their marketing strategies for their businesses, and they are ready to share their knowledge with you!

Expert Witness

Expert Witness

Are you an attorney looking for an expert witness?

John and Bill have served as expert witnesses during multiple court cases in Massachusetts. Their credentials in the towing and automotive industry has allowed them to be recognized by parties within the court system as experts in their field. With a combined 80 years of combined experience, they have seen almost everything the industry could deal out and are trained to give testimonies regarding towing related issues in court cases.​

Municipality Support

Municipalities

Are you a municipality official struggling with towing-related issues?

Bill and John have consulted with towns and cities across the United States to help their officials deal with towing company lists with the standard they created for the NTRA, the National Towing Rotation Standard. They wrote this standard to help municipalities with towing related issues. This standard resolves issues for city officials regarding insurance, response time and equipment relating to towing. With the implementation of this Standard, John and Bill can help towers and town officials work together to the benefit of both parties. Because they are a 3rd party, unbiased participant, they can give you their honest evaluation and help stream line towing in your city. Bill and John have towed for multiple municipalities, and by serving as a town selectman for 15 years, Bill has been on both sides of the issue. He is uniquely positioned with experience to help you find a solution to any towing related problem your town has.

 

Refer to this article featured in American Towman Magazine about John and Bill's journey with municipalities and other cities.

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